Phase 1: Discovery
Includes requirement analysis, stakeholder interviews and process mapping. The comparison of as-is business processes and to-be business processes to perform a fit-gap analysis.

Phase 2: Solution Design
Functional design and technical design of the total solution. Integration planning is included for any integrations with external party software

Phase 3: Build & Configure
System setup, workflow configurations and security role configurations. Initial training of users is included for the purpose of user acceptance testing.

Phase 4: Testing

System testing, unit testing and user acceptance testing. Further user training to prepare for the deployment to the production environment.

Phase 5: Deployment
Deployment to a production environment, no operations or transactions are performed on the legacy system.

Phase 6: Post Go-live
Support of the first month-end processes. Continuous training of users for them to have comfort using the new ERP system. Any other support queries.